Techeasy Privacy Policy
At Techeasy, your satisfaction is our top priority.
If you’re not fully happy with your purchase, we’re here to make it right.
1. Eligibility for Refund
Refund requests must be made within 7 days of receiving the product.
To qualify for a refund:
- The product must be unused and in the same condition as received.
- The product must be in its original packaging.
- Proof of purchase (invoice/order ID) must be provided.
2. Non-Refundable Items
The following items are not eligible for refund:
- Used, damaged, or altered products
- Products marked as “Final Sale” or “Non-Returnable”
3. How to Request a Refund
To request a refund, please email us at support@techeasybd.com with the following details:
- Order number
- Product name
- Reason for refund
Our team will review your request within 2–3 business days.
4. Refund Process
Once approved, refunds will be issued to the original payment method within 7–10 business days.
If payment was made via Cash on Delivery (COD), the refund will be processed via mobile banking (bKash/Nagad) or store credit.
5. Return Shipping
Customers are responsible for return shipping costs.
If the item was received damaged or defective, Techeasy will cover the return shipping cost.
6. Important Note
Techeasy reserves the right to decline a refund if the return does not meet the above criteria.
Need Help?
We’re here to assist you anytime.
- 📍 Showroom: 218, Shahera Tropical Center (6th Floor), Elephant Road, Bata Signal, Dhaka
- 📞 Phone: +8801344-063810
- 🌐 Website: www.techeasybd.com
- 📧 Email: support@techeasybd.com